Greece, with its rich history and vibrant culture, is a popular destination for travelers, expats, and digital nomads alike. Whether you’re planning to stay for a short while or are considering a long-term move, understanding how the postal system works in Greece is essential. From sending postcards to loved ones to receiving important documents, here’s everything you need to know about sending and receiving mail in Greece.
1. The Greek Postal Service: ELTA
The national postal service in Greece is operated by ELTA (Hellenic Post) . It’s the primary provider of postal services across the country and offers both domestic and international mail options. While ELTA has faced some criticism over the years for delays and inefficiencies, it remains the most reliable way to send and receive mail in Greece.
- Website: www.elta.gr
- Services Offered:
- Standard mail (letters, postcards)
- Registered mail
- Express delivery (Courier services)
- Parcel shipping
- Money orders and bill payments
ELTA offices, known as “Taxiarcheio,” can be found in almost every town and city. Larger cities like Athens and Thessaloniki have multiple branches, making it convenient to access postal services.
2. Sending Mail from Greece
Sending mail from Greece is straightforward, whether you’re mailing a simple postcard or a larger package. Here’s what you need to know:
a. Buying Stamps
- Stamps can be purchased at any ELTA post office.
- Some kiosks (periptera) and tobacco shops (periptero/tabakika) also sell stamps, though this varies by location.
- For international mail, ensure you buy the correct stamp based on the destination and weight of your item.
b. Writing Addresses
When addressing envelopes or packages:
- Write the recipient’s name clearly at the top.
- Include the street address, postal code, city, and country (for international mail).
- Always write the sender’s address on the back of the envelope or package in case it needs to be returned.
c. Types of Mail Services
- Standard Mail: Ideal for lightweight items like letters and postcards. Delivery times vary but typically take 3–7 days domestically and 7–14 days internationally.
- Registered Mail: Offers tracking and proof of delivery. Useful for sending important documents.
- Courier Services: For faster and more secure delivery, ELTA offers courier services through its subsidiary, Speedex , or you can use private companies like DHL, UPS, or FedEx.
d. Parcel Shipping
If you’re sending a package:
- Visit an ELTA office to weigh your parcel and pay for postage.
- Ensure the package is securely wrapped and labeled.
- For international shipments, customs forms may be required depending on the destination.
3. Receiving Mail in Greece
Receiving mail in Greece can sometimes be tricky, especially if you’re staying temporarily or don’t have a fixed address. However, there are several ways to ensure your mail reaches you safely.
a. Using a Local Address
If you’re renting accommodation, confirm with your landlord or host whether they allow mail to be sent to the property. Many Greeks use their home address for receiving mail, so this is a common practice.
b. PO Boxes
For those without a permanent address, renting a PO Box at an ELTA post office is a great option. PO Boxes are available in various sizes and rental periods, and they provide a secure way to receive mail.
- To rent a PO Box, visit your local ELTA office with identification (passport or residence permit).
- Fees depend on the size of the box and duration of rental.
c. General Delivery
ELTA offers a “General Delivery” service where mail can be held at a post office for collection. To use this service:
- Address your mail to:Copy12345[Your Name]General Delivery[Post Office Name][City], [Postal Code]Greece
- Bring identification to collect your mail.
d. Private Mail Forwarding Services
For expats or digital nomads who travel frequently, private mail forwarding services are a convenient solution. These companies provide a Greek address where your mail is received, scanned, and forwarded to you electronically or physically. Popular providers include:
- Mailbox Rental Services: Available in major cities like Athens and Thessaloniki.
- International Forwarding Companies: Such as Earth Class Mail or VirtualPostMail.
4. Tracking Your Mail
Tracking mail in Greece can be hit or miss, depending on the service used:
- Domestic Mail: Standard mail usually doesn’t come with tracking unless you opt for registered mail.
- International Mail: Registered and courier services offer tracking numbers that can be monitored online via the ELTA website or the respective courier company’s platform.
To track your mail:
- Visit www.elta.gr and enter the tracking number provided when you sent the item.
- For private couriers like DHL or UPS, use their official websites for updates.
5. Common Challenges and How to Overcome Them
While Greece’s postal system is functional, it does have its quirks. Here are some common issues and tips to navigate them:
a. Delays
Mail delivery in Greece can sometimes be slow, particularly during peak seasons or strikes (which are not uncommon). To minimize delays:
- Use registered or express services for important items.
- Avoid relying on standard mail for time-sensitive documents.
b. Strikes
Public sector strikes occasionally disrupt postal services. Keep an eye on local news for announcements and plan accordingly.
c. Language Barrier
If you’re unfamiliar with Greek, writing addresses or filling out forms might seem daunting. Most ELTA staff speak basic English, so don’t hesitate to ask for assistance. Alternatively, prepare your forms in advance using online translation tools.
